We want to inform our valued customers that due to a recent surge in orders and inquiries, there may be delays in our shipping and response times.

During the spring sale period, as well as due to an anticipated increase in orders and inquiries, delays are expected.

Please rest assured that we are working diligently to address each inquiry and process orders as swiftly as possible.
However, it may take longer than usual for us to respond and fulfill orders during this period.

We apologize for any inconvenience this may cause and sincerely appreciate your understanding and patience.

Thank you for your continued support and cooperation

We are aware that some users are experiencing issues with the checkout process.
Clicking on the checkout button results in a page reload without transitioning to the checkout page.

We are currently investigating and working on resolving this issue.

In the meantime, please try the following troubleshooting steps:

・Please try enter: https://ninoma.com/checkout in the web browser address with the item(s) added to your cart.
・If you have an account, try checking out while logged out.
・Consider using the 'Shop' App as an alternative for making purchases.
・Test your checkout button by using an incognito window.
・Alternatively, clear your browser's cookies and cache before attempting to checkout again.
・You can also try using a different browser. For instance, if you're using Safari, try using Chrome or Firefox.

If you continue to experience difficulties, please don't hesitate to contact us.

We apologize for any inconvenience this may cause.