We will be closed for the year-end and New Year holidays from December 30th, 2023, to January 3rd, 2024.
Any orders or emails received during the above-mentioned period will be attended to starting from January 4th, 2024, in the order they were received.
We ask for your patience during this period as it may take up to 2 weeks for us to respond to all communications.
Additionally, due to a high volume of orders received in December, we are experiencing delays in shipping.
Orders placed before the holiday closure are likely to be dispatched gradually starting from January 4th.
We apologize for any inconvenience this may cause and appreciate your understanding
We would like to inform our valued customers that due to a recent increase in the number of orders and inquiries, there might be a delay in our ship/response times.
Please be assured that we are working diligently to address each inquiry and process orders as quickly as possible.
However, it may take longer than usual for us to respond and fulfill orders during this period.
We apologize for any inconvenience this may cause and sincerely appreciate your understanding and patience.
Thank you for your continued support and cooperation.
If you're planning to do some holiday shopping this year, we highly recommend placing your order as soon as possible.
Given the ongoing global shipping delays and the usual surge in shipments towards the end of the year, delays in delivery are expected to be quite common.
Neither we nor Japan Post can guarantee a specific delivery time. Therefore, please bear in mind that a shipment might experience significant delays and may not reach you in time for the holidays.
Unfortunately, we won't be able to offer compensation for delayed shipments, regardless of the chosen shipping method.
For more detailed information, please refer to the notice from JP Post [here].