Material : ABS, PVC
Dimensions : H=200mm (7.8in)
Release Date : 07/21/2016
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A : All transactions are made in Japanese Yen, local currency equivalent are given as information only and updated on a daily basis. Paypal uses its own change rates for euros, dollars and other international currencies. The price in Yen should not differ between your checkout and the one displayed on Paypal.
Q : How can I track my package transit?
A : We usually recommend using the tracking number we enclosed within the shipping notification email on the following tracking portal : https://parcelsapp.com/en
Q : The tracking code i was given is not working.
A : Tracking number and shipment notification are sent once your package is ready for shipping. Anyways, it might take 24 hours for the Japan Post to scan your package and let the online tracking start. If your tracking was still not active after two days, please contact so that we can look into the issue.
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A : If you still have not received your package once the theoretical delivery date is reached (please consider the handling + shipping duration), send us an email at "Contact Us" form.
We will then be able to request an official investigation to the international carrier. Please refrain from making an unjustified Paypal dispute in such situation, as this may harm our ability to solve the problem.
CUSTOM / DUTIES
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Ninoma can not be held responsible if your package returned if its custom clearance failed.
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FOODS & SNACKS
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Q : How are shipped the snacks?
A : Shipments are made at room temperature. We therefore advise you to choose fast shipping methods. Furthermore, for snack type goods, returns and refunds won't be allowed.
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