Artist : Satou Yoshiaki As Sculptor
Dimensions : H=160mm (6.24in)
Release Date : 01/31/2020
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A : All transactions are made in Japanese Yen, local currency equivalent are given as information only and updated on a daily basis. Paypal uses its own change rates for euros, dollars and other international currencies. The price in Yen should not differ between your checkout and the one displayed on Paypal.
Q : How can I track my package transit?
A : We usually recommend using the tracking number we enclosed within the shipping notification email on the following tracking portal : https://parcelsapp.com/en
Q : The tracking code i was given is not working.
A : Tracking number and shipment notification are sent once your package is ready for shipping. Anyways, it might take 24 hours for the Japan Post to scan your package and let the online tracking start. If your tracking was still not active after two days, please contact so that we can look into the issue.
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We will then be able to request an official investigation to the international carrier. Please refrain from making an unjustified Paypal dispute in such situation, as this may harm our ability to solve the problem.
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Ninoma can not be held responsible if your package returned if its custom clearance failed.
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FOODS & SNACKS
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A : If you have common food allergies (peanuts, milk...), remember to check the nature of the ingredients. Do not hesitate to contact us in case of doubt. Ninoma can not be held responsible for any health issues that may arise following the product consumptions.
Q : How are shipped the snacks?
A : Shipments are made at room temperature. We therefore advise you to choose fast shipping methods. Furthermore, for snack type goods, returns and refunds won't be allowed.
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Conforming to Article L111-1 of the Code Of Consumerism, the Buyer can, prior to their order, familiarize themselves on the Site with the essential characteristics of the product they wish to order.
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Delivery Problems due to Transportation
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