Payments & Shipping Methods

1 - Payment methods

The following payments are used on Ninoma. 

They all guarantee a safe & secured transaction. No critical or banking data is stored on our servers, as we used only professional payment gateway for the checkout process.

Please note that prices do not include possible fees charged by your bank or payment service provider.

A - Shopify Payments

Allows the payment with following credit cards (including gift cards) and without the need of creating an external account.

Account-less payment method

• VISA
• AMEX
• MasterCard

 

Accelerated Checkouts using

• Shopify Pay
• Apple Pay
• Google Pay 

 

B - Paypal

Credit cards, Bank-account & Paypal Wallet checkout should be available depending on the country linked to your Paypal account.

 

2 - Settlement Currency

All payment are settled in Japanese yens. You are likely to be applied a currency conversion fee depending on your payment method.

If you paid using Shopify Payments, the currency conversion and rate is likely to be decided and applied by your banking institution. 

If you paid using Paypal, the currency conversion is likely to be decided and applied by Paypal itself.

 

3 - Shipping Methods

Your order will be handled by the Japan Post, our trusted partner for more than ten years.

When you checkout, we will automatically select up to 3 shipping methods which fits your country of destinations and keep the most interesting available to be picked.

All shipments methods will come with a tracking number enclosed within the shipping notice. We recommend using Parcels to check your package status.

Here are the options which should be available to you.

Name	Shipment duration
EMS	Few days up to a week
Airmail	Few days up to two weeks
Small Packet AIR
E-Packet	Few weeks
E-Packet Light
SAL
SAL Small Package
Surface	3-4 months

 

 

In cases where your mail has been lost or the contents have been damaged or are missing, we will compensate your loss.
For more information, please see Compensation Program for International Mail.

Sometimes an order needs more time to arrive than the averages listed on our website.
The estimates provided are based on general delivery times and vary for each country.
It is common for packages to take more or less time than listed on the website.

 

Small Packages & E-Packet Light

SAL Small Package, Small Packet AIR and E-Packet Light are more affordable shipping methods which is eligible with smaller items.

Eligible items are marked down on the product page. 

Be careful that by adding more than a single small-package eligible time to your cart might prevent those methods to be picked.