Regarding the recent CoViD-19 pandemic, the Japan Post released a list of 153 countries for which mail acceptance is totally or partially suspended from April 2nd: https://www.post.japanpost.jp/int/information/2020/0401_02_01_en.pdf
We are currently reflecting this on the available shipping method when checking out. If you have an open order pending shipment, please send us an email if you wish to switch to an available method. By default, orders which can not be shipped will otherwise be stored until the situation clears out.
Delays are to be expected on preorder handling (April, May and June releases).